3131 Elliott Avenue, Suite 300, Seattle, Washington 98121
1-800-454-4149 or 1-206-254-0228
info@TCSandSQ.com
Reservation Hours: 8:00 a.m. to 5:00 p.m. Pacific Standard Time
We welcome you to visit us at our main office.
If you are a family member or friend wanting to get in touch with a guest on an expedition that is currently in progress, and it is not an emergency, please feel free to contact us and we can help relay your message as soon as possible. Also, please refer to the hotel contact list that you may have been given by the guest.
Or, in the event of an emergency only, please call 800-454-4149 or 206-254-0228 anytime, 24 hours a day, seven days a week. Whether you call within or outside of normal business hours, you will be able to speak with someone who can help you immediately.
Product Development & Business Management: Leading with Vision
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T.C. Swartz Founder & Chairman
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Shelley Cline Managing Director
| 206-254-0228
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Jen DuBois Director of Product Development & Special Programs
| 206-254-0228
Sales: Managing Services for All Clients & Business Partners
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Charlene Brannon Vice President of Sales
| 208-882-7907
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Heidi Tefft Director of Sales
| 208-667-6484
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Stacy Morrow Sales Assistant
| 208-882-7907
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Karen Ledwin Vice President of Business Development
| 206-753-0038
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Stevie Wooten Director of Guest Services & Private Travel
| 206-254-0228
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Scott Leviton Director of Guest Services
| 206-254-0228
Marketing & Media: Creating Beautiful & Informative Brochures, Trip Documents & Amenities
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Cathy Swift Marketing Director
| 206-254-0228
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Heidi Wrightsman Managing Editor
| 206-254-0228
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Ardis Burr Marketing Analyst & Project Manager
| 206-254-0228
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Libby Wood Writer & Project Manager
| 206-254-0228
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Eric Amrine Writer & Project Manager
| 206-254-0228
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Fawn Ward Data Coordinator
| 206-254-0228
Guest Services: Coordinating Highly Personalized Services for Expedition Travelers
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Rob Eramia Senior Guest Services Manager
| 206-254-0228
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Emily Haney Guest Services Manager
| 206-254-0228
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Andrew Lorence Guest Services Manager
| 206-254-0228
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Lisa Whiteman Guest Services Assistant
| 206-254-0228
PRIVATE TRAVEL: IN-DEPTH PERSONALIZED EXPERIENCES FOR INDIVIDUALS & SMALL GROUPS
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Stevie Wooten Director of Guest Services & Private Travel
| 206-254-0228
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Amber Shearer Private Travel Manager
| 206-254-0228
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Karen "2K" Kuest Private Travel Planner
| 206-254-0228
Operations: Managing the Logistics of Flexible Itineraries
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Kjersti McCormick Operations/Hotel Relations
| 206-254-0228
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Kara Werth Director of Guest Experience
| 206-254-0228
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Jacquie Simmons Senior Program Manager
| 206-254-0228
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Teresa Santerelli Senior Program Manager
| 206-254-0228
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Lisa Corbin Air Department
| 206-254-0228
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Hilary MacGillivray Field Staff Manager
| 206-254-0228
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Kathryn (Kat) Ames Operations Assistant
| 206-254-0228
Warehouse: Managing Expedition Amenities & Supplies
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Jeff Allender Warehouse/Amenities Manager
| 206-254-0228
Finance & Administration: Ensuring Proper Management of all Expedition-Related Funds
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Steve Clearman Finance Director
| 206-254-0228
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Juanita Harrington Staff Accountant
| 206-254-0228
Visa Services: Helping You Get All the Right Visas for Your Passport
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Steven LeTellier Passport & Visa Specialist
| 888-838-4867 or 425-244-9685
Tyshia Grant Passport & Visa Specialist
Fatemeh LeTellier Passport & Visa Specialist
Pinnacle Travel Document Systems
925 15th Street NW, #300
Washington DC 20005
Tel: 1-800-874-5100 or 202-638-3800
Contact Pinnacle’s Steven LeTellier for assistance with obtaining visas for destinations featured in our expeditions, getting extra pages for passports, or even getting second passports. Pinnacle is our trusted partner, offering a key service to travelers on all of our expeditions.